Can I use one number to sign up on multiple devices?

At the moment, your account can only be verified with one number on one device.

How do I call through the app?

To place a call through the app, tap on the contact you want to call and then tap on the call icon. Your call will be connected through the type of network setting you have chosen i.e. Wi-Fi, 3G/4G or a Local Access Number.

How do I configure my Network Settings?

For iPhone:
  • Go to the ‘More’ tab
  • Tap on the Settings icon > Network Settings
  • Select Wi-Fi, 3G/4G or Local Access Number
For Android:
  • Go to the ‘Account’ tab
  • Tap on the Settings icon > Network Settings
  • Select Wi-Fi, 3G/4G or Local Access Number

Note: You need to have at least one of the settings enabled at all times in order to make calls.
 

Does the app use my plan’s included minutes?

If you’re using the Local Access number option, your call will be connected like a local number via your Delight Calling access number and your operator will charge you for a local call according to your normal tariff.
 
Make sure you set your network settings to Wi-Fi or 3G/4G if you do not wish to your use minutes.
 

How to enable access to your contacts?

Delight Calling syncs the phone numbers from your phone's contact list upon signup to make it easier for you to call and message within the app.
 
If you initially denied Delight Calling access to your phone's contacts, you can enable access by going to your iPhone's Settings:
 

  • Go to iPhone Settings > Privacy
  • Tap Contacts
  • Delight Calling > set toggle ON
 
To enable access on Android:
 
  • Go to phone’s settings > Application Manager
  • Tap on Delight Calling app > Permissions
  • Contacts  > set toggle ON

Can I call someone in another country with Delight Calling?

Yes, it doesn’t matter whether you are in the same country or not and they don’t need to own a smart phone or have the Delight Calling app on their phone in order to receive your calls. You can talk and text as much as you want.
 

How do I send messages?

  • Go to Recent tab > Messages
  • Tap on New Message icon
  • Search and select contact
  • Type message
  • Press Send

How do I contact Delight Calling Support?

For a live chat with our customer care representative: 
  • Go to More tab if you have an iPhone, or go to the ‘Account’ tab if you have an Android
  • Tap on Settings > Network Settings > Live Chat
  • Enter your Name and Email
  • Tap Start Chat
  • Wait for our customer care representative to reply

Which destinations can I call using the free credit?

You can make calls to the below countries using the allocated free credit: 
Free Credit allocated to you can only be used to make calls to the below destinations: 
Afghanistan
Argentina
Australia
Austria
Bahrain,
Bangladesh
Belgium
Brazil
Bulgaria
Cambodia
Chile
China
Colombia
Costa Rica
Croatia
Cyprus South
Czech Republic
Denmark
Dominican Republic
Ecuador
Egypt
El Salvador
Estonia
Ethiopia
Finland
France
Germany
Greece
Guadeloupe
Hong Kong
Hungary
Iceland
India
Indonesia
Ireland
Israel
Italy
Japan
Kazakhstan
South Korea
Kuwait
Laos
Latvia
Liechtenstein
Lithuania
Luxembourg
Malaysia
Malta
Mauritius
Mongolia
Namibia
Negara Brunei
Netherland Antilles
Netherlands
New Zealand
Nigeria
Norway
Pakistan
Panama
Paraguay
Peru
Philippines
Poland
Portugal
Reunion
Romania
Russia
Saudi Arabia
Singapore
Slovakia
Slovenia
South Africa
Spain
Sudan
Sweden
Taiwan
Tajikistan
Thailand
Trinidad and Tobago
Turkey
Turkmenistan
UK
United Arab Emirates
Uruguay
Uzbekistan
Venezuela
Vietnam
Yemen