I forgot my password. How can I retrieve it?

If you need to retrieve your password, select "Log In" and then click the "Forgotten Password" link. Enter the mobile number that you registered with us, and we’ll send you an SMS with the code to reset your password.

Alternatively, if you are using our website, you can choose to recover your password by email. Just enter your email address where prompted and we’ll send you a link to reset your password straightaway.

I’ve requested a link to reset my password by email, but haven’t received it yet. Why?

If you haven’t received your password reset email, please check your spam/junk folder. Also, make sure the email address you are using is the same as the one you used when you registered with us. If you continue to experience problems, you can always send a message to Customer Support and we will respond as soon as possible.